Help Videos
Our support videos are designed to guide & support you with your boiler
How To See all How To videos
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Halo Combi
Fast and flexible technology designed to help you take control of your heating.
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Halo Combi RF Installation
Watch how to install our new Halo Combi RF.
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Introducing Halo Combi
Watch all about our Halo Combi.
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Introducing the Halo App
Watch all about our new exciting Halo App.
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Halo Geolocation
Watch all about the Halo geolocation features.
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How to defrost your frozen condensate pipe
Watch how to safely defrost a frozen condensate pipe; a common problem during winter.
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L & F Fault code help
Watch for advice on how to deal with various fault codes on your Ideal Boiler.
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Topping up the pressure on your Ideal Boiler
Watch how to top up your boiler pressure to ensure your boiler is running safe and efficiently.