• Controls & Accessories

    Charter Controls Accessories

    We manufacture a range of heating controls and accessories to work with our boilers. Ideal controls are simple and easy to use and work perfectly with our full range of boilers for the ultimate in home comfort. Whether you’re looking for a simple, mechanical clock timer or wireless (RF) room thermostat controls, we have a product to meet your needs.

    Controls & Accessories
  • Installer Training

    Charter Installer Training

    We've developed a wide range of comprehensive training courses, utilising both classroom and hands-on learning techniques to enable you to become a more efficient, skilled heating engineer.

    View Courses
Earn up to
on every

Earn reward points every time you buy and install a boiler with installer connect

Installer Connect rewards you in all kinds of ways when you choose Ideal boilers. The points you earn can be redeemed on everything from work wear and training courses to high street vouchers, city breaks and more. It also means FREE Gas Safe registration for each boiler you install, and access to the exclusive marketing toolbox on the Installer Connect portal.

  • Up to £60 of reward points for each boiler you install and register
  • FREE Gas Safe notifications
  • Instant warranty registrations
Join Now


  • Icon Register Warranty

    Register Warranty

    If you are a member of Installer Connect please login to your account to register your boiler installations. Visit installerconnect.com to sign up today.

    Register Warranty
  • Icon Product Literature

    Product Literature

    We have a range of helpful videos to answer your boiler questions. Additionally, we have a full range of product literature available.

    View Product Literature
  • Icon Erp

    ERP Calculator

    Our handy calculator makes calculating system efficiencies and generating package labels easy!

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  • Icon Benchmark


    Click here for help with filling out the benchmark form when commissioning an install.

    View Code of Practice
  • Icon Customer Support

    Ideal Customer Support

    We believe that that customer support is just as important as engineering excellence, so you can rely on us to be ready and able to help 364 days a year.

    Customer Support
  • Boiler Plus Icon

    Boiler Plus

    We promise to meet and exceed the standards being implemented.

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Our awards

  • Good Housekeeping 2018

    Good Housekeeping Reader Recommended

    We’re proud to have gained this prestigious endorsement for the second time – a 161 strong reader survey means our boilers come highly recommended.

  • Quiet Mark

    Quiet Mark

    Our Logic+ range joined 70 leading global brands in winning a Quiet Mark from the Noise Abatement Society – we’re only the second UK boiler manufacturer to achieve this accolade.

  • Disability Committed Logo

    Disability Confident Committed

    We’re proud to have won this award and are proud to be helping create opportunities enabling disabled people to fulfil their potential and realise their aspirations.