If you’re unable to receive hot water from your boiler, there are two different methods to follow depending on the type of boiler you own.
On an Ideal combi boiler you should firstly check that the hot water temperature is turned up on the front. From here, you should check that the isolation valve underneath the boiler on the cold mains pipe is vertical/open. If this still doesn’t solve your problem it is likely there is an issue within the appliance.
Heat Only & System Boilers:
On either a heat only boiler or a system boiler, if the central heating works and the hot water does not then this is likely a system problem; possibly a zone valve not operating.
If neither of these methods solves your problem then please call our Technical Support team on 01482 498663