Our Courses

We offer courses covering our domestic, light commercial and commercial boilers as well as legislation and regulation based courses.

  • Domestic Boiler Training

    Domestic Boiler Training

    • Earn double Installer Connect points for two months on completion of our Logic+ course
    • Hands on training
    • Understand the inner workings of the boiler range
    • Get to grips with commissioning, servicing and fault finding
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  • Legislation And Regulation Training

    Legislation & Regulation

    • Water regulations
    • Energy efficiency
    • Vented and unvented domestic hot water
    • Essential electrics
    • ACS (Accredited Certification Scheme) renewal
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  • Range Product Solar Thermal Flat Plate


    • Practical session with hands on Installing and maintenance
    • Introduction to solar thermal domestic hot water systems
    • System sizing
    • Solar controllers
    • System layouts
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Quickly gain awareness of the Ideal boiler range

The Ideal Boilers e-Learning Course is an online training module for installers. Take the quick online training module to learn about the Ideal boiler range and test your skills with an online quiz!

Meet the trainers

  • Charlie Penwright

    Charlie Penwright

    Having left school, I took up an Electrical apprenticeship, in 1970 finished my qualifications and started my life as an electrician working for a well-known brewery. Then I went to work for a mechanical and heating company. Since then I have had a variety of jobs working with in a commercial and domestic industry. I Joined Ideal boilers in 1996 as an engineer, I now work within training and enjoy my time passing the knowledge that I have obtained during my life as a heating engineer, onto new and existing engineers.

  • Ian Smith

    Ian Smith

    I began in the H & V trade in 1977, where I trained on Commercial heating systems and their installation. After my apprenticeship, I continued my development and gained several top-grade City & Guilds qualifications. After many years of contracting, in 2004 I moved to a role as an Ideal diagnostic & service Engineer, seconded to Ideal Commercial and Keston boilers. An appetite to pass on knowledge to others, led me to move into my current training role in 2014. Being 'Mobile' I travel the UK to deliver training where ever it is needed

  • Colin Daly

    Colin Daly

    Having worked for manufacturers and service providers over the years I have a solid and broad overview of the heating industry. I really enjoy working with new technologies and renewables so very interested in how the future will unfold.

  • Scott Young

    Scott Young

    I have been working in the gas industry since I left school and I have been with Ideal since 2004. I’ve been part of the training department for the last 8 years and during that time I have met some fantastic people. It’s great to be able to advise and pass on information which can help people in their day to day jobs. My strengths are with Ideals domestic boiler range & renewable products.

  • Nigel Hague

    Nigel Hague

    I find some boilers and renewable products have their own little quirks, therefore it can be a massive benefit to get trained regularly. I try to break things down as simple as possible to make them more understandable. My strengths are electrics and controls, domestic boiler range and solar thermal systems.

  • Vince Johnson

    Vince Johnson

    I started my apprenticeship in plumbing and heating in 1975, since then I’ve had a very varied career including pipefitting, commercial boiler and catering repair. I’ve worked with Ideal for the past 13 years and enjoy passing on the experiences I’ve gained over the past 39 years. My strengths are in the commercial environment.

Our training centres

Our state-of the-art Training Centres of Excellence offer a range of comprehensive courses, which can be customised for individual installation and servicing companies.

  • Icon Location Pin


    Our brand new and Hull Training Centre of Excellence is based at our manufacturing HQ in headquarters and offers both domestic and commercial training courses.

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  • Icon Location Pin


    The Leeds Training Centre of Excellence offers a variety of boiler courses, both domestic and commercial along with a range of business development training.

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  • Icon Location Pin


    Our Centre of Excellence in Winnersh, Reading, caters for a range of domestic and commercial boiler training as well as industry leading renewable courses.

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  • Icon Satellite


    To ensure we can meet the needs of Installers across the country, we have a number of satellite training centres fully equipped to offer training on our flagship range of Logic boilers.

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