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    Register Warranty

    We believe in delivering market leading warranties. Register your boilers today!

    Register Your Warranty
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    Ideal Parts

    Our easy to use stockist locator will direct you to your nearest approved Ideal parts distributor.

    Visit idealparts.com

Our customer service charter

We believe in delivering the highest level of customer service.

We provide a UK based contact centre that’s open 364 days a year where your call will be answered directly by a fully trained member of staff. Our team will assist you with your enquiry or help to diagnose and resolve your query over the telephone. If your query cannot be resolved over the telephone we will organise an engineer visit for you.

Monday to Friday:
08:00 – 18:00
Saturday and Bank Holidays:
08:00 – 16:00 (excluding Christmas Day)
08:00 – 12:00