ALL FAQs

How do I know which boiler is best suited for my home?
A:

There is a product selector tool available on our website which gives you a guide on what boiler would be best suit for your home. It asks for brief information on your home and then generates suggestions based on your input.

What are your opening hours?
A:

We believe that customer support is just as important as engineering excellence, so you can rely on us to be ready and able to help 364 days a year. Our customer services team are available 

Monday to Friday 08:00am – 18:00pm 
Saturday 08:00am –16:00pm
Sunday 08:00am – 12:00pm 
Bank holidays 08:00am – 16:00pm (closed Christmas day).

How can I contact you?
A:

Please see below contact numbers for different departments within Ideal boilers:

Customer services: 01482 498660
Technical support: 01482 498663