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Contact Ideal

Ideal Boilers PO Box 103 National Avenue Hull East Yorkshire HU5 4JN
01482 498660

Contact Ideal

Customer Service Info.

You can also text us for a technical help call back. Text 60777 and start your message with IDEAL

We are committed towards delivering the highest levels of customer service. With over 100 years of experience in the heating industry, we know how important confidence and trust is to our customers.



Customer Service Phone: 01482 498660
Sales Orders and Enquiries Phone: 0844 5436000
Technical Help Phone: 01482 498663
Parts Phone: 01482 498665
Main Reception Phone: 01482 492251


“My first impressions of the Vogue were that it has a nice shape and contours to the front and the glossy white finish. It’s a good size too, it could fit into a cupboard I guess but the overall appearance is unobtrusive so it doesn’t matter if not.

The display on the front is really good and definitely a key feature for the homeowners. It’s plain text so very easy to follow. The 7 year warranty is a really good unique selling point and will help to push this boiler with my customers.

The Vogue is very accessible inside with plenty of room to work around all the components. This makes it easy for servicing and the installation is easy enough – it just fits straight on the wall with no problems, it’s very similar to the Logic Range.”

Paul Duckworth, JPD Plumbing & Heating