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Read the latest news from Ideal Boilers.

Installer Connect Card

Live chat on Installer Connect

We’re making it even easier for you to get instant customer service through the addition of a live chat feature in the ‘members’ area’ of Installer Connect. You can get your queries resolved instantly by clicking on the ‘Live Chat’ button, on the right-hand side of the screen, which will open up a dialogue box where you can post your question and chat to a...

ErP Directive

Energy related Products (ErP) Directive – The Package Label

On 26th September 2015 the Energy related Products (ErP) directive from the EU comes into force. This regulation is for Ecodesign and Energy Labelling of all space and water heaters, and will be mandatory for all 28 countries in the EU. Compliance with the ErP Directive will be a requirement for all installers. Ideal Boilers and all other boiler manufacturers...

Installer connect Ideal boilers

Double points promo on Installer Connect!

Installers, we’re offering you double points when you register an Ideal RF mechanical timer and room thermostat kit with a Logic, Logic+ or Vogue boiler. All you have to do is ensure you register the control on Installer Connect when you register the boiler installation. And to make it even better, whenever you register an Ideal control with an Ideal boiler, the...


Heating Controls & Room Thermostats

Did you know we manufacture a range of heating controls to work with all our boilers? Ideal heating controls are simple and easy to use and work perfectly with our full range of boilers. They will help to create a comfortable environment for your customers while at the same time save fuel and money on heating bills. Ideal controls are...

ErP Prepared

What is the Energy related Products directive?

WHAT IS ErP? ErP stands for Energy related Products. It is a new legislation affecting all 30 EU countries. WHY IS ErP HAPPENING? The Energy related Products directive has been designed to help the EU achieve its target to reduce energy use by 20% and increase the share of renewable energies by 20% by 2020. WHAT DOES THIS MEAN? ErP will help...

Installer connect Ideal boilers

Register your boiler installations through Installer Connect

Installer Connect is the business support scheme from Ideal Boilers. It allows you to register your boiler installations quickly and efficiently using the online portal for: Free Gas Safe Easy warranty Building up your points Where you would have typically had to visit three different systems to notify Gas Safe, register the warranty and build up your points, with Installer...

Ideal Boilers Service Reminders

Ideal Boilers Service Reminders

  What are Ideal Boilers Service Reminders? Our Service Reminders are simple to use and mean you could generate up to 10 years additional service revenue from the Ideal boilers you fit. Once you’re registered for our service reminder scheme, for every Ideal boiler you install, we’ll make sure we do the following for the duration of the product’s warranty,...

ErP Directive (ErP)

Installers guide to the Energy related Products directive

With the Energy related Products (ErP) directive due to come into force in September 2015, you can rest assured Ideal will be right by your side every step of the way. Review our quick guide to ErP below. For more information read our blog post ‘Energy Related Products (ErP) Directive explained’ 

ErP Directive (ErP)

Energy related Products ErP Directive explained

With the Energy related Products (ErP) directive due to come into force in September 2015, you can rest assured Ideal will be right by your side every step of the way. On 26th September 2015 a new Energy related Product (ErP) directive from the EU comes into force. The ErP directive designed to help the EU achieve its target to...

Ideal Roadshow Map

Ideal Installer Roadshow 2014

Last week saw the start of our Installer Roadshow where we will be demonstrating the full range of boilers now available through City Plumbing Supplies branches. With our mobile training centre of excellence we will be visiting 32 City Plumbing Supplies branches; starting 20th October at Ellesmere Port and finishing on 15th December in Folkestone. Our Technical Training experts will...