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Make the most of your Installer Connect account – our top tips!


Installer Connect is Ideal Boilers’ free installer loyalty scheme which rewards members with up to £50 of reward points every time they buy and install an Ideal boiler. Members not only benefit from free Gas Safe notifications and easy warranty registration, but also have access to our exclusive Marketing Toolbox which is full of tools to help your business grow! Make the most of your Installer Connect account with our top tips:

Rewards points

Installer Connect rewards you with points each time you buy and install an Ideal boiler. Earn points on Vogue, Logic+, Logic and Evomax boilers by simply registering them on the Installer Connect portal once they have been installed in your customer’s home. The points system is tiered so the more boilers you install and register, the more points you earn – you can earn up to £50 for each Vogue boiler you register! Points can be redeemed for anything you want, from marketing items – where points are worth double, right through to work wear and high street gift vouchers.

Fast, free Gas Safe notifications

When you register boilers on the Installer Connect portal, we will also register the boiler with Gas Safe free of charge, saving you £2.20 per boiler. The Gas Safe registration certificate will be sent directly to your customer, saving you time and money!

Easy parts and labour warranty registrations

Registering a boiler on Installer Connect not only gets you free Gas Safe notifications, it also registers its parts and labour warranty. Each boiler’s registration details are stored in the ‘Boiler Registration History’ section of the portal, where you can also view PDFs of warranty certificates.

Service reminders

Never miss out on service revenue with Installer Connect’s handy Service Reminder scheme. Just opt-in to Service Reminders when you register the boiler and we’ll text the homeowner with your details, letting them know their boiler is due a service. We’ll also send you a text reminder in advance so you can proactively contact your homeowner with service details.

Online Marketing Toolbox

Installer Connect has an exclusive Marketing Toolbox, which features templates for marketing items such as door drop flyers and business cards which you can personalise with your own logo and have delivered directly to you. Best of all, your Installer Connect points are worth double when redeemed against Marketing Toolbox items, so you could get £100 of marketing items for just £50 worth of points!

Free online profile on the Ideal Boilers website

Installer Connect members benefit from an online profile on the Ideal Boilers website. When a homeowner in your area uses our ‘Find an Installer’ tool, your profile will appear in the search results. You can personalise your profile in the ‘Member’s Area’ and add contact details, images and customer testimonials to help attract new business. The more you add to your profile, the more you stand out from your competitors.

Free Installer Connect smartphone App

All Installer Connect’s benefits can be accessed via the free Installer Connect app, meaning you can register a customer’s boiler while you’re in their home. The app also features a helpful fault finding tool and access to our product literature. Download it today from the Apple and Android app store.

Dedicated support team

Installer Connect has its own dedicated support team who can be contacted by phone, email and an online live chat service. The Installer Connect team can help you make the most of your Installer Connect account as well as answer any questions you may have.

Partner scheme points

As well as earning Installer Connect points for the Ideal boilers you install, you can also earn £5 in reward points when installing and registering selected Adey and Sentinel products!

For more information, or to join Installer Connect and start making the most of our industry leading benefits please visit, call 0330 333 1513, email or tweet us @ideal_heating


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