We're committed to help

We take complaints very seriously and will try to fix any issue you are unhappy with as soon as possible. Simply fill in the form below and one of our Managing Directors will get back to you within 24 hours *

  1. Fields marked with an asterisk * are required

    Your details
  2. Complaint
  3. The information included in this form is confidential and as such will not be shared with any third party, it is used solely to allow your request to be correctly responded to. View our Privacy Policy.

    * Complaints received between Monday to Friday will be addressed within 24 hours. We will endeavour to address complaints receive during weekends or bank holidays on the first working day after they have been submitted

Support

Our expert support team are ready to help with your enquiry, just click below to visit our support area.

Support area

Contact us by post

Ideal Boilers
National Avenue
Hull, East Yorkshire
HU5 4JB